Refund policy
Return & Refund Policy
At QUREVIX, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help.
Returns
You may request a return within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
Non-Returnable Items
The following items cannot be returned:
- Used or damaged products caused by misuse
- Gift cards
- Downloadable digital products (if applicable)
Refunds
Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the product and packaging.
Contact
For return requests, contact us at:
Email: Qurevix.official@gamil.com